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Terms

 

Blackheart Purple Label Terms & Conditions

 


Last updated: [October 18th, 2025]


Please read these terms and conditions (this “Agreement”) carefully before using the website operated by [Blackheart Purple Label](“we”, “us”, “our”) at [bh-pl.com] (the “Website”), and/or purchasing products through the Website (together, the “Services”).

By accessing or using the Services, you agree to be bound by this Agreement. If you do not agree to these terms, you must not use the Services.

1. Scope & Amendments

  1. This Agreement applies to your use of the Services and your purchase of products from us.

  2. We reserve the right to change or update this Agreement at any time, without prior notice to you, and the updated version will be posted on the Website. Continued use of the Services after changes means you accept the updated Agreement.

  3. If a specific additional agreement (“Special Terms”) is provided for a product or service, those Special Terms prevail over this Agreement in case of conflict.

2. Users

  1. “User” means any person who uses the Services having accepted this Agreement.

  2. If you are a minor under applicable law, you must obtain permission from your parent or legal guardian to use the Services and to purchase from us.

3. Use of Services

  1. You agree to use the Services only in accordance with this Agreement and any applicable instructions provided by us.

  2. If you use the Services for commercial or resale purposes, or use information obtained via the Services beyond personal, non­commercial use, you must first obtain our written permission.

4. Prohibited Conduct

You shall not engage in any of the following:

  • providing false information or impersonating another person when using our Services;

  • interfering with or disrupting the Services or servers/networks connected to the Services;

  • infringing any intellectual property rights, privacy or publicity rights of us or third parties;

  • using the Services to harass, harm or defraud others;

  • unauthorized use of credit cards or payment methods;

  • any illegal conduct or conduct in violation of public order and morals;

  • actions that impede our business operations or damage our reputation;

  • altering, deleting or tampering with our information or that of other users;

  • transmitting harmful programs, viruses or malware;

  • purchasing for the purpose of resale or commercial transfer of products without our permission;

  • placing orders using abnormal methods, or taking actions we deem inappropriate.

5. Intellectual Property

  1. All content on the Website (such as images, text, logos, videos, software) is owned by us or our licensors and is protected by copyright, trademark and other intellectual property laws.

  2. You are not granted any license or right to use our trademarks or content for any purpose, except for your personal use of the Services. Without our prior written consent, you may not reproduce, adapt, distribute, display or create derivative works of the content.

6. Disclaimer & Limitation of Liability

  1. Except as otherwise provided, we make no guarantees as to the accuracy, completeness, reliability or suitability of the Services or content.

  2. We shall not be liable for any damage, loss or cost arising from suspension, interruption or termination of the Services.

  3. To the maximum extent permitted by law (except where we act with intent or gross negligence), we disclaim liability for all direct, indirect, incidental, consequential or exemplary damages related to your use of the Services.

  4. If you receive any order confirmation or shipping email, you must manage these communications responsibly. We will not be liable for damages resulting from your failure to do so.

7. Indemnification

You shall indemnify, defend and hold us harmless from any claims, damages, losses, costs and expenses (including attorney fees) arising out of (a) your violation of this Agreement, (b) your use of the Services, or (c) any transaction you conduct through the Services.

8. Purchase of Products

  1. You may purchase products from us through the Website under terms we specify.

  2. A contract of sale is formed when we send you a “Order Confirmation” e-mail. Until such confirmation, changes or delays may occur and no contract is binding.

    • you previously breached these terms;

    • you provided false, inaccurate or incomplete information;

    • your payment method is uncertain;

    • you are purchasing for resale or commercial transfer without permission;

    • the product becomes unavailable;

    • we limit the number of purchases per person and you exceed it;

    • any other reason we determine is necessary.

    •  

      Notwithstanding the above, we may cancel or refuse an order if:

       

  4. Placing an item in your shopping cart does not guarantee the item is reserved. Only when we send you an Order Confirmation does the contract become binding.

9. Purchase Quantity Limits

  1. We may impose quantity limits per product to ensure fair access.

  2. If you exceed a quantity limit, we may cancel your order entirely or partially; we will not be liable for any loss or inconvenience resulting from such cancellation.

  3. Limits may differ by product; we may decline to list the criteria.

  4. If you place multiple orders that exceed limits, we will honor the earliest confirmed order and cancel the later ones.

10. Shipping & Delivery

  1. Unless otherwise stated, we ship only to customers in [USA].

  2. We aim to dispatch orders within [10] business days from order confirmation (unless noted).

  3. We set the delivery date at our discretion; you may not choose or alter it.

  4. The delivery address must be your place of residence; we may refuse to ship to addresses we cannot verify.

  5. If delivery fails due to your non‐residence, refusal or other cause within your responsibility, we may cancel the order.

  6. You cannot request shipment consolidation of multiple separate orders.

  7. Additional shipping, handling or import duties may apply and are your responsibility.

11. Shipping Costs & Fees

Unless otherwise stated, shipping costs and handling fees are your responsibility. If you choose a cash-on-delivery (COD) or other special payment method we specify, you must bear any additional fees.

12. Payment

  1. The total amount payable includes product price, shipping cost, taxes and any applicable fees.

  2. We accept payment by approved credit cards (e.g., VISA, MasterCard) or other methods as stated; you must pay in full at the time of order unless we notify otherwise.

  3. We may not accept debit cards, prepaid cards or other payment methods in all cases.

  4. After confirmation, you may not change the payment method.

  5. If your order includes products with restricted payment methods, the entire order may be subject to that restriction.

  6. If you choose credit card payment, you must comply with your card issuer’s terms. We are not responsible for any disputes between you and your issuer.

13. Returns, Refunds & Exchanges

  1. We do not accept returns, refunds or exchanges if you change your mind (“buyer’s remorse”, wrong size, didn’t like the color/image, etc.).

    • The request is made within [5] days of delivery;

    • The item is unused;

    • All original tags/packaging and purchase proof are supplied;

    • You follow our return instructions.

    •  

      If a product is defective, damaged on arrival or incorrectly sent by us, we will review the case and may accept a return, refund or exchange under the following conditions:

       

    • used, damaged by you, or customized;

    • missing packaging, tags or other components;

    • has color variation due to screen display or minor imperfections not affecting functionality.

    •  

      We are not required to provide exchange/return/refund if the product is:

       

  4. If you refuse delivery, fail to pick up or make the item unavailable, we may treat that as a cancellation and may refuse future business.

14. Product Warranty (if applicable)

If a product comes with a manufacturer’s warranty, returns/exchanges shall be handled according to that warranty. You must present the proof of purchase and the warranty certificate. If lost, we may refuse warranty service.

15. Product‐Related Disclaimer

We do not guarantee the quality, performance, suitability or compatibility of the products except where required by law or in cases of our intentional misconduct or gross negligence.

16. Personal Information & Privacy

  1. When you use our Services, we may collect personal information such as your name, address, email, phone number, payment info (via third-party processor).

  2. We may also collect automatically information such as IP address, device type, browser version, cookies and other usage data.

    • operate, maintain and improve the Website;

    • process your orders;

    • communicate about your order, account or our services;

    • send you marketing communications (where permitted);

    • carry out analytics and research for service development.

    •  

      We use the information to:

       

  4. We handle your personal information in accordance with applicable data protection laws and our Privacy Policy. We will not disclose your personal information to third parties except as permitted by law or with your consent.

17. Confidentiality

You shall keep confidential any non-public information we provide you in connection with your use of the Services and you shall not disclose it without our prior written consent.

18. Assignment

You may not transfer or assign your rights or obligations under this Agreement without our prior written consent. We may assign our rights and obligations at our discretion.

19. Severability

If any part of this Agreement is held unenforceable or invalid under applicable law, such part shall be severed and the remainder will continue in full force.

20. Notices

  1. We will send notices and communications by email to the address you provide.

  2. If you use a mobile phone email address that may not reliably display our messages, you acknowledge we are not responsible for any failures of communication resulting from that.

21. Governing Law & Jurisdiction

This Agreement and any sale contract formed through our Services shall be governed by the laws of [Indiana/United States], and any dispute shall be exclusively brought before the courts of [Indianapolis/Indiana/United States] in the first instance.

 

 

Thank you for choosing [Blackheart Purple Label].